Booking terms and conditions

• First night deposit is required to secure your booking
• Full payment of the booking is required at the time of booking if the arrival date is within 7 days.
• Refunds may only be available for cancellations made 14 days or more in advance of the booking arrival.
• A cancellation fee of $25.00 (AUD) will apply to all bookings.
• Park Management reserves the right to relocate or cancel any booking at its discretion.
• All prices are in Australian Dollars (inc GST) and maybe subject to change without notice at the discretion of management
• Important: All bookings have the above cancellation conditions. If you need to cancel your online reservation please email: [email protected]

Koondrook Glamping Retreat does not allow pets. 

• First night deposit is required to secure your booking
• Full payment of the booking is required at the time of booking if the arrival date is within 7 days.

Terms & Conditions

• Prices are based on 2 people (additional person/s charges will apply)
• All prices include GST
• Prices subject to change without notice
• No refunds on early departures
• All linen supplied in Tourist Accommodation
• Children under the age of 2 stay free all year round

BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park or park listed on BIG4.com.au. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4.com.au park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.